Zoho Survey is a great tool for data collection
We use Zoho Survey to conduct both in-house surveys, as well as polling our clients and leads to gauge their thoughts on our services and …
Overview
What is Zoho Survey?
Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.
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Popular Features
- Custom logo/branding (8)10.0100%
- Changes to live survey (8)10.0100%
- Question design help (8)10.0100%
- Themes (8)5.050%
Pricing
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What is Zoho Survey?
Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is SurveyMonkey?
SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand…
What is Zoho Forms?
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile…
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What is Zoho Survey?
Zoho Survey Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.
Reviewers rate Survey templates and Custom logo/branding and Changes to live survey highest, with a score of 10.
The most common users of Zoho Survey are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(37)Attribute Ratings
Reviews
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March 25, 2021
Zoho Survey is a great tool for data collection
We use Zoho Survey to conduct both in-house surveys, as well as polling our clients and leads to gauge their thoughts on our services and marketing topics they'd be interested in. It helps us collect data that in turn allows us to improve our product and provide relevant content to our audience.
- Different question types
- Good data presentation
- Ease of use
- Can be a little difficult to figure out if a survey is live
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10.0
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- More insight from our clients
- More insight from our prospects
(Other survey apps were not listed to choose from, so this section is irrelevant). Compared to Doodle or Survey Monkey, Zoho Survey has everything you need in a survey app as part of your Zoho One suite. It can also integrate well with Zoho's other apps to get a more complete data picture on your contacts.
December 20, 2018
The best tool to do surveys with a very intuitive interface
Our organization constantly wants to capture the needs of our clients and the best way to do it is through surveys. We have been using this application for the last few years and we have found it to be very versatile and easy to use, everyone in our organization has used it. Its friendly interface and its capabilities have saved us time and money while maintaining excellent quality.
- It has a large number of surveys that are free and customizable.
- It is very simple to use, has a user-friendly interface.
- It has great functions that allow analyzing the results.
- Connection of the surveys direct to customers is fantastic.
- The interface is usually very monotonous, They could include more dynamism.
- It's a little complicated to extract all of the individual responses.
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9.5
- The results obtained have been great in relation to the saving of time and money that we have saved.
- It's so simple to use, has allowed everyone in the organization to use it, which is great for the contribution that each partner offers.
Zoho Survey has great capabilities that make it a very robust application. It is very simple to use, it has a very friendly interface and it is also more economical. It has a free version that allows you to explore its capabilities. It is definitely the best application to do surveys.
November 24, 2018
Zoho Survey - strong platform intergated with other Zoho products
We have used Zoho Survey to do customer and user surveys on a case-by-case basis. It is flexible and easy to create surveys. We have found it to be cost-effective and works well on both desktop and mobile and integrates within the entire Zoho suite quite nicely. It may not have the name recognition of other products like SurveyMonkey, but overall, stacks up very well and we have found it to be more cost-effective.
- Creating customised surveys
- A/B testing of concepts, voting on product designs and logos
- Live tracking and communicating of survey results
- It can be a little "clunky" if you are not experienced in how Zoho Products work
- The pricing is a little harder to grasp than other products
- Customization is not as flexible as some other products out there
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- We have been able to get effective feedback from existing contacts in a timely fashion
- We have done live time-restricted surveys with a one-use link that have worked well
- The reporting and results tracking is good
We went with Zoho Survey largely because we use other Zoho products. I did try SurveyMonkey and actually found it a little overwhelming in terms of how much customization you could do with it. Once back with Zoho Survey, having used other Zoho products, I was more comfortable with the way it worked (although Zoho's UI does have its quirks to get used to). Recommended for Zoho Users especially.
March 26, 2018
Great Survey tool
We have used Zoho Survey for a range of things - from finding out how certain pieces of equipment are used at hospitals across a geographical region and what the impact is on patient care, to helping a company understand how its services are viewed by customers right down to seeing who would be prepared to chair meetings. It is hugely adaptable and very easy to set up and use. The question types are easy to understand and design and there is a huge range of question types available. In comparison to other survey applications the free version of Zoho allows you to write more questions and receive more responses to these questions.
We have used the pay-for features occasionally, which has been of some use with the question design, allowing questions to route the responder to certain questions and avoid others, but of huge use when it comes to the analysis of the answers. Switching between pay-for and free was easy and hassle free and has been a good way to get as much out of Zoho Survey without paying too much for features that may not be used.
- It allows the survey designer to see all questions on one page with the option of inserting a question of any type anywhere in the survey.
- The free version is built to allow anybody to do almost everything. It allows the survey designer to include up to 15 questions of any type in each survey with the option of including paragraphs in any of the questions that can be used to help guide the responder to the correct questions, avoiding the need to upgrade. The free version of Zoho Survey allows up to 150 responses to be received. It is even possible to release a duplicate survey under a new link and obtain more responses.
- The payment process for upgrading for a single month is really simple and easy to do. Cancelling the upgrade is also really easy.
- It would be nice to be able to include some branding in the surveys for whichever company.
- The free survey analysis could be a little easier to use.
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4.6
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